Terms and Conditions
Purchasing from Joel Oppenheimer Gallery
Joel Oppenheimer, Inc is committed to providing our customers with original, antique natural history art of the finest quality. Below, you will find the terms and conditions of doing business with us and what to expect when you purchase artwork from our company.
We proudly maintain an A+ rating with the Better Business Bureau.
(1) Authenticity of Artwork
(2) Return Policy
We accept returns of artwork purchased on our website within 30 days of the purchase date. Artwork returned in the same condition it was sent in is eligible for a complete refund. If it has been longer than 30 days and you wish to make an exchange, please contact a sales representative at [email protected] to make arrangements.
Every piece of artwork shipped from Joel Oppenheimer Gallery will be sent in good to excellent condition unless otherwise stated. Due to the depth of our inventory, some artwork may need to be conserved before it is shipped to you. This service is included with the purchase of every piece of antique artwork at Joel Oppenheimer, Inc. Original Audubon Octavos 1st Edition will be shipped in an archival rag board mat. Audubon 2nd edition Octavos are shipped as is.
Unframed artwork is typically shipped within 2 - 10 business days of purchase. If an antique piece requires conservation before it is shipped, this typically adds 5 - 10 business days to the delivery time. Framed artwork purchased online typically ship within 10 - 15 business days of the purchase date. You will be contacted in 2 - 3 business days with an estimated ship date. If you require expedited processing of your order, please contact us at 312-642-5300 or [email protected] and we will do what we can to accommodate your time frame.