Redouté Lilies Pl. 382, Dwarf Heloconia

Joel Oppenheimer, Inc. is committed to providing our customers with original, antique natural history art of the finest quality. Below you will find the terms and conditions of doing business with us and what to expect when you purchase artwork from our company.

• Authenticity of Artwork

  Joel Oppenheimer Gallery guarantees the authenticity of every piece of artwork as described. If you have any questions about the authenticity or condition of a piece, please call us at 312-642-5300 or email us at [email protected].

• Return Policy

  We accept returns of artwork purchased on our website within 30 days of the purchase date. Artwork returned in the same condition it was sent in is eligible for a complete refund. If it has been longer than 30 days and you wish to make an exchange, please contact a sales representative at [email protected] to make arrangements.

• Payment

  When purchasing art on our website, payment will be due in full when processing the order through the online shopping cart. If you would like to discuss alternate payment options, please contact the gallery at 312-642-5300 or [email protected]

• Condition

  Every piece of artwork shipped from Joel Oppenheimer Gallery will be sent in good to excellent condition unless otherwise stated. Due to the depth of our inventory, some artwork may need to be conserved before it is shipped to you. This service is included with the purchase of every piece of antique artwork at Joel Oppenheimer, Inc. Original Audubon Octavos 1st Edition will be shipped in an archival rag board mat. Audubon 2nd edition Octavos are shipped as is.

• Delivery

  Unframed artwork is typically shipped within 2 - 10 business days of purchase. If an antique piece requires conservation before it is shipped, this typically adds 5 - 10 business days to the delivery time. Framed artwork purchased online typically ship within 10 - 15 business days of the purchase date. You will be contacted in 2 - 3 business days with an estimated ship date. If you require expedited processing of your order, please contact us at 312-642-5300 or [email protected] and we will do what we can to accommodate your time frame.